2go charges
₦30 for retrieving of account password. Using the number you used to open your account, send an sms with message content "
2GO PIN" or "
2GO PASSWORD" to "
32120". To retrieve your password for free, visit
www.2go.im with your
phone browser and click on
Get Help and select
Kenya as your
country. Click On "I forget My
Password/PIN" Option And You Will Be Asked To Provide Your Mobile Phone Number. You Must Enter Your Phone Number With International Format. For e.g If Your Phone number Is "
08023456789", You Will Have To Enter It Like This "
2348023456789, Then Click On The Proceed Button As Shown On The Picture Below.
